Last updated: 7 October 2026

Chabad Lubavitch Zentralschweiz (“Chabad Central Switzerland”, “we”, “us” or “our”) respects your privacy and takes the protection of personal data seriously.

This Privacy Policy explains how we collect, use and protect personal data in connection with our website, community activities, religious and educational programmes, events, donations and communications.

We process personal data in accordance with applicable Swiss data protection law, in particular the Swiss Federal Act on Data Protection (FADP/DSG), and, where applicable, other relevant data protection legislation.

1. Responsible organisation

The organisation responsible for the processing of personal data is:

Chabad Lubavitch Zentralschweiz
Pilatusstrasse 20
6003 Luzern
Switzerland
Email: [email protected]

Questions concerning privacy or personal data may be sent to the email address above.

2. Personal data we may collect

Depending on your interaction with us, we may collect information such as:

  • Name, postal address, email address and telephone number
  • Information submitted through contact or registration forms
  • Information relating to participation in Shabbat meals, services, events, classes, educational programmes and other community activities
  • Information relating to family members or children where provided for registration or participation purposes
  • Donation and payment information
  • Communication preferences and correspondence with us
  • Technical information relating to use of our website, such as IP address, browser, device information and cookies

Participation in certain religious or community activities may, by its nature, reveal information relating to religious affiliation or beliefs. Such information is treated with particular care.

3. How we use personal data

We may process personal data in order to:

  • Respond to enquiries
  • Process registrations
  • Organise religious, educational and community activities
  • Administer Shabbat meals, events, programmes and services
  • Process donations and payments
  • Send information relating to registrations and activities
  • Send newsletters, community updates, invitations and fundraising communications
  • Maintain appropriate administrative, donor and accounting records
  • Protect the security and proper operation of our website and organisation
  • Meet our legal and regulatory obligations

You may unsubscribe from general email communications at any time.

4. Service providers and third parties

We do not sell personal data.

We may provide personal data to trusted service providers where this is reasonably necessary to operate our website, process registrations or payments, communicate with you or administer our activities.

These may include website and technology providers, including Chabad.org, payment processors, mailing providers, registration platforms, hosting providers and professional advisers.

Only information reasonably necessary for the relevant purpose will be shared.

We may also disclose information where required by law or by a competent authority, or where necessary to protect the rights, safety or security of individuals or the organisation.

5. International processing

Some of the technology and service providers used by us may process or store information outside Switzerland, including in the United States.

Where personal data is transferred internationally, we take appropriate measures as required under applicable Swiss data protection law.

6. Donations and payments

Payments and donations made through our website may be processed by third-party payment providers.

Where payment processing is carried out by an external provider, we generally do not receive or store complete credit card details.

Donation and transaction records may be retained where necessary for accounting, tax, legal or administrative purposes.

7. Cookies and website technologies

Our website and the services integrated into it may use cookies and similar technologies for technical functionality, security, preferences, website statistics and other legitimate website purposes.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Where consent is required by applicable law for particular technologies, such consent will be requested where appropriate.

8. Data retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, accounting, tax, security or administrative purposes.

Different categories of information may therefore be retained for different periods.

9. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.

10. Your rights

Subject to applicable law, you may contact us to:

  • Request information about personal data we hold concerning you
  • Request correction of inaccurate information
  • Request deletion of personal data where applicable
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Request the release or transfer of certain personal data where applicable

Legal or administrative obligations may require us to retain certain information even after a deletion request.

Requests may be sent to:

[email protected]

11. External websites

Our website may contain links to third-party websites. We have no control over such external websites and are not responsible for their privacy practices, security or content.

The privacy policies and terms of the relevant third-party websites apply when you visit them.

12. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our activities, website, services or applicable law.

The current version published on this website applies.